Return & Exchange info

Our Returns & Exchange policy lasts 10 days.

If this time has expired since the date of purchase, we unfortunately are not able to assist in this matter.

In order for you to be eligible for a Refund/Exchange, the items should be in the condition it was received. Unused, unwashed, not tampered with and not damaged. A thorough inspection shall be conducted before a Refund/Exchange would be processed, and or accepted.

Items which are exempted from a Refund/Exchange:

1. Goods on SALE
2. Sanitary/intimate goods (swimwear etc)
3. Gift cards

Refunds: (if eligible)

We shall notify you via email, once we have received your returned item(s), as well as if your refund has been approved or declined.

If you so wish to make an exchange for the same item (due to incorrect sizing etc) you may email us the full description and reason for exchange to:

Address to send exchanged items:
79 Van Der Kemp Street,
Port Elizabeth,

The customer is responsible for the shipping cost of item(s) they wish to EXCHANGE. Shipping costs are Non-refundable.

Exchanged items make take 1-5 working days to reach you.

If your returns does not comply with our policy, you may be liable to reimburse TRENDI_CO for the cost of collecting and returning item(s) to you.